General

FAQ

• Videos won't play in iBooks app
• Video sound has stopped working on my iPad
• What are the recommended browsers and devices?
• I’m struggling to redeem a voucher
• How do I view my eBook on my Kindle/iPad?
• How do I download my eBooks?

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Announcements

• Welcome to the Erudition Help Centre!

Help

REGISTER AND LOG-IN

• Register on our website
• Log-in
• Reset forgotten password
• Confirm email address

Preview and buy

• Previewing an eBook
• Buying an eBook

Buying an eBook

• How to buy an eBook
• Redeem a discount voucher
• Payment options
• Purchase a gift voucher
• Redeem a gift voucher

Reading your eBooks

• How to use the online reader

Accessing your eBooks

• How to access your eBooks
• Your cloud library
• Accessing an eBook directly
• Devices and eBook formats
• Downloading publications - Apple iBooks
• Downloading publications - Amazon Kindle

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Manage your account

• Change your account details